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Game looks like in low settings (texture error)

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Mirobi.8172
#1 - Oct. 17, 2012, 12:45 p.m.
Blizzard Post

I always play the game in max settings, but after the patch all the character textures (npcs, other characters, my amors, weapons, etc) looks like the game were config in low settings. It also looks like this in the character selection/creation windows.
My gpu drivers are up to date, ive a amd ati hd 6850 and ive been playing the game in max setting all the time with no problems before this.
Anyone having the same problem or know how to fix it?

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AshleySegovia
#5 - Oct. 17, 2012, 3:34 p.m.
Blizzard Post

Hi Mirobi

The game client requires the latest DirectX 9 components; this is true even if you have DirectX 10 or higher already installed. Please follow the instructions at Microsoft’s web site to install the newest DirectX 9 update:

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=3b170b25-abab-4bc3-ae91-50ceb6d8fa8d

Please be sure to save the file to your Windows desktop. Then create a new folder on the desktop and extract the DirectX files into it. Once they have been extracted open the new folder and use the DXsetup file to install DirectX.