Hi, just opened launcher and update was going fine until it got to the last file, then suddenly says Download Failed, please check your internet connection and try again. Done everything so far and still fails, can’t get past that
Did you try to disable your firewall and/or Anti-virus? This issue usually comes from these security applications.
Also, please make sure that you run the installation as an administrator.
Hey, all! If there’s anyone still encountering this issue, you can help us get some information about this. = )
Just run the game with the parameter “-log” (minus the quotes), observe the error occurring, then close the launcher. What this parameter does is create a file named Gw2.log in your “My Documents\Guild Wars 2” folder with details about what exactly went wrong. Either attach the file or paste its contents to a reply in this thread.
To be clear: I’m specifically gathering information about consistent encounters with “Download failed!” with only one or a few files remaining. Thanks!
Okay, we’ve purged that file from the server-caches. Let me know whether it resolves the issue for those still afflicted!
cazm, would you mind running with -log again so we can see whether it’s the same file having this issue?
Mine is still not working download failed 7 days now
Shivas, would you mind running with -log again so we can see whether it’s the same file at fault?
