Game lag and disconnections

#1 - April 14, 2014, 6:54 a.m.
Blizzard Post

So I think I speak for everyone and not just me that the game has had some really bad lag and connection issues these past couple of days. I know it’s not my computer because I can play every other game and browse the internet with ease. Only GW2 has had issues. What’s going on with the servers? Why has the game been so bad with connections lately?

#71 - April 28, 2014, 1:21 p.m.
Blizzard Post

For those of you experiencing connection issues, please check out this KB article below if you haven’t already:

https://help.guildwars2.com/entries/27698133-Connectivity

Additionally, often times after a patch or new content is released, as there are many more players jumping on at once, some performance issues are likely to be experienced.

If you are simply experiencing skill delay or skill lag, I highly encourage checking out and contributing to this thread for visibility:
https://forum-en.guildwars2.com/forum/game/gw2/Official-state-of-skill-lag-and-server-optimizations/page/6#post3950754

Lastly, should the steps in the KB article not resolve your issue or answer any of your specific questions, please submit a technical support ticket by clicking this link below:
https://help.guildwars2.com/anonymous_requests/new