Game keeps crashing right at end of dungeon

#1 - May 23, 2013, 4:08 p.m.
Blizzard Post

Right before the end of a dungeon, when the thing pops up to accept your tokens and stuff, my game always crashes. It causes me to miss out on the tokens and silver, and has done this on my last 13 dungeon runs. I am literally forced to stop running dungeons until I can get this resolved, any ideas?

Yes I have repaired the game files, completely reinstalled etc.

#2 - May 23, 2013, 4:12 p.m.
Blizzard Post

Hi hobbes – Sorry to hear about the crash issues. That definitely sounds like the worst time to experience a crash (aside from in the middle of a boss fight when you’re most needed). Would you be willing to post the crash logs and/or a Game Advisor report to the thread so we can see why you might be experiencing this issue? You can find the crash log by navigating to Documents\Guild Wars 2 and it will be the ArenaNet.log file.

You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”