Game keeps crashing all the time

#1 - July 5, 2014, 7:34 a.m.
Blizzard Post

My game keeps crashing all the time, I can’t even play for longer then 10mins, sometimes less then 5mins. I really wanna play the game, and I have had this problem since I got the game. Sometimes I can make it through hours of play but, most of the time I have to play but constantly restarting the game. I don’t even know how I made it to level 80 with all the crashing. I really wanna get this fixed. I just restored my computer, so there should be no reason I am having these crashing, My PC can definitely handle this game.

Computer Specs:

Processor: Intel® Core™ i7-3770 CPU @ 3.40GHz

RAM: 16.0GB

System type: 64-bit OS, x64 based processor

Graphics card: Nvidia GeForce GTX 650 Ti BOOST (Version 335.23)

Also only running on a 827 GB Free of 931 GB Hard Disk.

#6 - July 8, 2014, 4:14 p.m.
Blizzard Post

Hi Kyvyn,

Do you have a Turbo Boost feature enabled for your CPU at all? If so, I’d advise trying the following:

1. Go into Power options (Control panel → Hardware and Sound → Power Options) and click “Change plan settings” near your plan
2. Then click on “Change advanced power settings.”
3. Scroll down to “Processor power management” and expand it.
4. Expand “Maximum processor state” and modify the setting to 99%. Be sure to also set the minimum processor state to something below the maximum. I recommend 5%.
5. Then simply click “Apply” and “OK.”

After this has been done try launching the game again. When you do, the turbo boost feature should refrain from kicking in and that may resolve the issue you’ve been experiencing.

Hope this helps!