Game is crashing during world events?

#1 - March 27, 2013, 11:51 a.m.
Blizzard Post

So I have had the game since launch, and for the first month or so, the game would crash once or twice a week due to it being new, getting the performance wrinkled out, what not. And it went away for MONTHS. Now suddenly about a month ago, it seems to crash whenever I do world events, especially the Maw. (in fact, that might mainly be it.) I have not done anything to my computer, or the game itself. It’s baffling, and irritating cause I don’t get the chest.

I am thinking about just uninstalling then reinstalling the game

#2 - March 27, 2013, 1:43 p.m.
Blizzard Post

Hi Lol Lol Lol Guy – A re-install wouldn’t be a bad idea, though I’d like to collect a Game Advisor report so I can look into why you might be experiencing this crash. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”