#1 - Oct. 20, 2012, 10:51 p.m.
The game is disconnecting from the server every minute or two but the internet works fine with everything else anyone know what the problem is? I get the error 7:11:3:189:101
Game disconnects every minute or two
#6 - Oct. 22, 2012, 3:59 p.m.
Hi groundhog – I’d like to collect a Network Diagnostic report from you. To do this, please follow the steps below:
1. Navigate to your Guild Wars 2 folder.
2. Right-click on “GW2.exe” and select “Create Shortcut.”
3. Right-click on “GW2.exe – Shortcut” and select “Rename.”
4. Rename this file to “Guild Wars 2 Diagnostic.”
5. Right-click on “Guild Wars 2 Diagnostic” and select “Properties.”
6. Locate the “Target” line and add the following to the end " -diag"
Your target line should look like this: “C:\Gamse\Guild Wars 2\GW2.exe” -diag
7. Click “Ok” to save your changes.
8. Double click “Guild Wars 2 Diagnostic” to start the test.
Once completed, please click “View Results” and save the results to a text file on your desktop. Once saved, please attach that to the thread for review.
#49 - Oct. 23, 2012, 11:19 a.m.
Hey guys if you’re getting error code 7:1000:7006:836:101 specifically then as a temporary workaround, as other players have noticed, I would unlink your mobile authenticator from your account until this gets worked out.
We appreciate your patience with this issue.