Game Crashing after pressing play

#1 - Sept. 17, 2013, 12:22 p.m.
Blizzard Post

this is the code.

#6 - Sept. 17, 2013, 1:29 p.m.
Blizzard Post

Hi Purepower – I’d like for you to try updating DirectX. The first link will provide you with the June 2010 redistributable which will force Windows to update Direct X. I provided this link below:

http://www.microsoft.com/en-us/download/details.aspx?id=8109 (download and run this first)

Once installed, please use the following link to install all material post June 2010 for Direct X. Again this link is provided below:

http://www.microsoft.com/en-us/download/details.aspx?id=35 (download and run this 2nd)

Please be sure to save the file to your Windows desktop. Then create a new folder on the desktop and extract the DirectX files into it. Once they have been extracted open the new folder and use the DXsetup file to install DirectX.