Game crashes

#1 - Oct. 17, 2012, 2:41 p.m.
Blizzard Post

I know theres probably topics like this one but think i have something to say thats uniqe.

Ok so under the beta the game ran without problem (not a single crash)
Now i crashed like random things like changing zone to often, wvw randomly under preasure and being alone just complete random.

So i figured i just reinstall the computer completely “with a fresh computer and everything” i installed all nessisary things like drivers, anti virus and gw2 ofc to give it a new try. Now kitten just got real i crash everytime i minimize the game or zone.

Why worse? i’ve heard something about the soundcard may be the problem like it was in BF3 “alot of people said they solved the problem by buying a extern soundcard”

So my question is how can i fix this?

Need help now when its completly unplayeble!


Canyourunit says i should be able to play this at max without problem.

4000 ram, Geforce gtx 295, quadcore, vista 32Bit

#2 - Oct. 17, 2012, 3:02 p.m.
Blizzard Post

Hi CLundkvist I’d like to collect a bit more information from you before I can come to any conclusions. Could you attach a crash report to this thread for review? You can find it by navigating to Documents\Guild Wars 2. It will be an ArenaNet.log file.

#4 - Oct. 17, 2012, 3:48 p.m.
Blizzard Post

Thanks for the report. It looks like nvd3dum.dll is the culprit here. The report is referring to your video card drivers. I would suggest a clean installation of the newest Nvidia drivers for your card.

Are these the drivers you’ve been using?
http://www.nvidia.com/object/win8-win7-winvista-32bit-306.97-whql-driver.html