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Game crashes when i press play.

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Kieren.8405
#1 - May 1, 2013, 9:52 a.m.
Blizzard Post

So yeah after i press the play button from the patching screen my game dose not respond and just crashes, i re installed it played one logged out and now it is happening again.

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Ashley Segovia
#7 - May 2, 2013, 10:40 a.m.
Blizzard Post

Hi Kieren – If you haven’t already I’d recommend deleting your local.dat file and then running a repair on the client. If that doesn’t resolve the issue for you I’d like to collect a Game Advisor report so I can look into why you might be experiencing this crash. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”