#1 - Oct. 2, 2012, 11:07 a.m.
During this latest update my game crashes every single time at about 580 files remaining…. why?! And now it crashes every time I start the game, since it starts at about 580 files left to download.
Game crashes during update
#2 - Oct. 2, 2012, 11:50 a.m.
Hi SolidRock – Are you getting any sort of error message at all when you crash? Additionally, I’d like to collect a Game Advisor report so I can look into why you might be experiencing this crash. You can download the Game Advisor application at the link below:
http://us.ncsoft.com/gameadvisor/
Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”
#4 - Oct. 2, 2012, 1:27 p.m.
Hi SolidRock – That’s good to hear! Hopefully we can get this issue worked out for you as soon as possible so you can get back to playing.