Game crash after opening Hero Panel.

#1 - April 7, 2014, 3:35 p.m.

I’ve already wrote that in another topic.

Hey guys!
I updated the driver ~30 minutes ago.
Since then my game hasn’t stopped crashing when I open the hero panel. And only when I open the hero panel. Everything else works flawless. Didn’t have the issue prior to the beta update. Running 2x GTX770 in SLI.
The error log is big, but what I thought was important:

VerifyAccess failed or denied access with 0×80070716 – 1
Texture missing mip chain: 0×011f2e
Texture missing mip chain: 0×011f30
Texture missing mip chain: 0×014655
Texture missing mip chain: 0×014657
Texture ‘0×0968ef’ dimensions too small
Loading ‘0’ texture failed
Texture ‘0×0968f0’ dimensions too small

I’ve tried running game with ‘-repair’ + will delete the ‘Local.dat’ file.. Nothing works.

Here’s the full crash dump: http://pastie.org/9001357
The issue happens only with my main character I play on every day. No issues with my alts, which unfortunately are lower than level 10.

OS: Windows 8.1 Pro x64
CPU: Intel Core i7-4770k clocked at 4.4GHz
GPU: 2x GB GTX770 OC WF3 4GB in SLI
I have 16GB of RAM, good cooling. I haven’t made any modifications whatsoever. The issue started happening today in the evening.
Running latest beta drivers from NVidia (337.50)

Ashley Segovia

#2 - April 7, 2014, 4:18 p.m.

Hi Peshyy,

This could be a result of using the Beta drivers as drivers are what your crash logs are actually pointing to:
Module: nvd3dum.dll

That said, I’d recommend using the 335.23 WHQL drivers as the Beta drivers aren’t technically supported.

Aside from that, since this is only happening on one character I can suggest the following, but I still would advise rolling back your drivers:

lease go to your shortcut for Guild Wars 2 and right click it and choose properties.

In the line that says Target, add a space at the end of whats there and then -prefreset

It should look something like this: “C:\Games\Guild Wars 2\Gw2.exe” -prefreset

Click apply and then ok.

Once the above is done, try launching the game and logging into the character you are having issues with. If this resolves the issue, go back into your shortcut again and remove the -prefreset line.

Hope this helps!