Game Client Crash. - Blue Tracker

#1 - Oct. 11, 2012, 2:06 p.m.

Hey Guys,

I’ve just bought myself a new Gaming PC and i’ve just started experiencing something new but unfortunate.

I keep experiencing in-game crashes that vary anywhere between 2-10 minutes of gameplay and it’s obviously very frustrating.
I have the specs for the game as (regardless of crashes) it performs excellently on max settings.

The graphics Card I use is an AMD Radeon 6670
16GB Ram
and the rest is all up to date.
I’ve tried looking up related issues and solutions, tried the -repair extension and nothing’s helped.

Could be a patch effecting this? or is something actually wrong on my end? Thanks for your time.

AshleySegovia

#2 - Oct. 11, 2012, 2:10 p.m.

I’d like to collect a Game Advisor report so I can look into why you might be experiencing this crash. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”

AshleySegovia

#4 - Oct. 11, 2012, 2:51 p.m.

Hi Farren,

Thanks for the report! In your case the issue is likely due to the fact that you do not appear to have any video card drivers installed on your system. I would highly recommend downloading AMD’s Mobility Radeon™ Driver Verification Tool to locate the most up to date video card drivers for your laptop: http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx

Hope that helps!