Game Client Broken

#1 - Sept. 13, 2013, 1:02 p.m.
Blizzard Post

I made a topic like this about a week ago and although I never got any help, I thought I’d fixed it myself.

My game client won’t launch. Whenever I go to start up the game, the launcher opens, downloads 10689kb of something, closes, and then nothing happens.

I can’t uninstall and re-download it because it’s not in the list of programs under ‘’Uninstall or change a program’’. If I just try to re-download the game, the same thing happens.

After a bit of searching someone suggested deleting the .exe file and downloading a new one. I can’t download it because it won’t let me so a friend sent me his up-to-date .exe file. That worked and I was able to play for a while.
Now I assume there’s been another update and my client is messed up again.

I got the digital version and so I don’t have a disc to install from either.

Everything worked fine up until the SAB update and I haven’t really been able to play since. I guess this is the end of my GW2 days?

Does anyone know what I could do about it?

Edit: Or does anyone know how I could uninstall it without it under the ‘uninstall or change a program’ list?

#5 - Sept. 13, 2013, 11:48 p.m.
Blizzard Post

Its probably failing to relaunch the new .exe after that initial patch. Make sure you’re running it as an administrator.

Also, what files do you have in your game folder? if there are Gw2.000→Gw2.999 files there, that indicates the patching process is failing. Usually indicative of the above issue or an anti-virus program that’s preventing the patching process from completing. You could try adding Gw2.exe and Gw2.tmp to allowed exceptions in your anti-virus software.

-Bill