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Game and website remember password, I forgot

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Force.9570
#1 - April 19, 2013, 5:08 p.m.
Blizzard Post

I am unable to login into the game client because my password needs to be reset (I haven’t played in a while). In order to reset my password, I need my serial code which I don’t have anymore. I have forgotten my password too. How might I retrieve it?

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Gaile Gray
#3 - April 23, 2013, 1:09 p.m.
Blizzard Post

If that does not work, you’re welcome to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.