Fused Weapon Merchant issue

#1 - March 28, 2013, 5:30 p.m.

i bought hundred of black lion key and got 1 fused weapon ticket, when i talked to fused weapon merchant. it just bought Fused Mace Skin which my Thief cant use it. wondering why there isn’t a confirmation before buying these skins. I sent in a Support Ticket and was told there was nothing that could be done. if thats the case . restoring or to roll back my account since the time before i bought this fused mace skin is fine to me. if this roll back/restoring is possible i know the exact game server time. cuz i recorded this scene while opening tons of black lion chest

just wanna help this another player with same problem check this post
https://forum-en.guildwars2.com/forum/support/account/Fused-Weapons-Merchant

my ticket #
130329-000038

Gaile Gray

#2 - March 28, 2013, 5:40 p.m.

First, we do not roll back accounts for mistakes in purchasing. Restoration is a feature that is used only for compromised (hacked) accounts.

I am really sorry that you bought the wrong item. We are going to take another look at your situation and should know more tomorrow.