a friend of mine (also fellow guild member) had her account wrongly terminated.
she said her account was permanently banned for botting.
she did not bot.
there must be some mistake.
she tried to log into support to appeal but
“An existing account already has this username. Please enter a different name.
If this is your email address, we can send you your username or let you reset your password.”
what can we do?
this is a mistake.
she did not bot.
edit:
nvm she logged into support.
submitting ticket now i guess.
hopefully this mistake can be rectified.
