A friend of mine was banned for helping me create an item, I sent him all the materials and when he sents the item back he gets banned. The bot that u have that bans people should be able to keep track of what has happen and not perma ban someone for not doing anything wrong. How come it didnt ban me then for sending him 250 Glob of Ectoplasm and some other of the items?
Both me and him have post tickets about this, mine is 130403-000087
A friend of mine was banned for helping me create an item, I sent him all the materials and when he sents the item back he gets banned. The bot that u have that bans people should be able to keep track of what has happen and not perma ban someone for not doing anything wrong. How come it didnt ban me then for sending him 250 Glob of Ectoplasm and some other of the items?
Both me and him have post tickets about this, mine is 130403-000087
Just an FYI, you should not open multiple tickets for the same issue. It will only slow the response time and take even longer to get any help. If your friend has not heard back in 3 days, he can post in the “Tickets for Review (3 days and older) [merged]” sticky thread.
And, as Support has explained, they cannot discuss your friend’s account with you, so submitting a ticket for someone else only slows down responses for your friend and for everyone else.
If someone were to get banned for exactly what you described, then Support would review and address any false-positive. Usually, thought, I find that the details are not exactly as expressed. The Support Team will try to help.
