Friend could not change his password

#1 - Aug. 4, 2014, 10:01 p.m.
Blizzard Post

A friend of myn was never able to change his password after he was sent an account password reset email from anet after he forgot his password each time he clicked the link and tryed to change his password it said that it couldnt. He recently tryed again but now doesnt remember his character names. What should he do to get his account back? if he needs to re open a ticket could i get a link to send him?

#6 - Aug. 7, 2014, 5:54 p.m.
Blizzard Post

He maniged to get it fixed so this post can be closed

Thanks for letting us know.