Friend can 't log in to GW2

#1 - July 10, 2013, 9:40 a.m.
Blizzard Post

My friend bought GW2 yesterday but can’t log in to the game. he has made a Areananet account but has not received no email to confirm him registering, he sent 2 tickets in support but still no reply
Now he can’t even log into the website which is why i’m posting this on the forum for him
He paid £40 for this game after i recommended GW2 to him and with no support reply i’m just hoping a GM here can help

Thank you

#5 - July 10, 2013, 2:10 p.m.
Blizzard Post

My friend bought GW2 yesterday but can’t log in to the game. he has made a Areananet account but has not received no email to confirm him registering, he sent 2 tickets in support but still no reply
Now he can’t even log into the website which is why i’m posting this on the forum for him
He paid £40 for this game after i recommended GW2 to him and with no support reply i’m just hoping a GM here can help

Thank you

Your friend received a response today, less than an hour after creating the ticket. That is why we ask that players not follow up in the forums until the ticket has been awaiting resolution for three days or more. See this post: https://forum-en.guildwars2.com/forum/support/account/Tickets-for-Review-3-days-and-older-merged/first#post48339

Your friend has created a name with a typo, but the agent was able to assist and he should be fine now.