Friend banned with no forum access

#1 - Oct. 17, 2013, 12:57 a.m.
Blizzard Post

Just posting for a friend, he can’t access the forums because it says he doesn’t have access to guild wars 2 :
My friend was farming in frostgorge in blackgate for a few minutes(doing his normal champion farming session each day) then decided to go afk to grab a bite to eat. When he came back after a few minutes it said he got banned for botting/extended unattended play/using macros and whatnot.

I got back to the game around 15 minutes after I went to grab a bite, when I started moving there was a notice about the ban and it stated it’s permanent. I haven’t done anything wrong, haven’t tried macros or even third-party programs in any game, EVER. I asked helped from my friends and from the Maguuma community right after I submitted a support ticket. I had my friend post this because I can’t access our forums since it says I have no access to guild wars 2. After an hour of my ban my friends noticed I was back in-game in frostgorge(blackgate) where I was last at before I got banned. They then saw me go off and online a couple of times prior to this post being made. Hoping for a fast solution for this. Thank you.

Account name : XBOSZ.4567

support ticket number: #131017-000425

#6 - Oct. 17, 2013, 12:30 p.m.
Blizzard Post

This thread: https://forum-en.guildwars2.com/forum/support/account/Forum-Info-Support-Tips-merged/first#post2462739

Section 1 – #1

Section 2 – #3