Free server transfer problems!

#1 - March 26, 2013, 7:26 p.m.

OK! Hi there! I am wanting to take advantage of the free server transfers that are being offered. I assume that this is all done through the character select screen – and when I open up the server selection and choose, for example, Sorrow’s Furnace (which was a server listed under the free server transfer), the “Transfer” button is grayed out and tells me that my gem balance is insufficient. Is this simply not in effect yet? Does it have something to do with the fact that I’m currently on a server that is also an available “transfer to” server?
tyty!

Gaile Gray

#8 - March 27, 2013, 11:41 a.m.

Please keep in mind that world populations change frequently. As people move to a medium-population world, it may become a high-population world, at which time the free transfer offer is no longer valid.

To take advantage of the free world transfer offer, please review in the game for a current medium-population world, and select your choice from that list.

Also please note that there is a restriction of one world transfer in a seven-day period.