#121 - Dec. 3, 2012, 1:37 p.m.
In the strictest of terms, the number of people who post on the forums is a minority of the game population as a whole. The forums do provide a modest, self-selected sampling of the player population, but so do fansite forums, twitter and facebook.
Thanks for the response. Out of curiosity, for what purpose, in ArenaNet’s view, are these forums? Since you can get similar samplings from the aforementioned fansites, twitter, etc., I’m thinking perhaps ArenaNet has something else in mind?
First off, we definitely value feedback from the forums. Just because the forums don’t make up the majority, or the only sampling, does not mean we do not value your feedback.
The forums, however, are multipurpose. The forums are meant to be a place for Guild Wars 2 players to gather, share wisdom, help each other out and more. If you haven’t been over to the Players Helping Players subforum, I recommend you check it out. The purpose of that subforum is for questions to be asked and answered by other players and it serves that purpose. The account issues forum’s aim is for players to get account help from ArenaNet staff. The Black Lion Trading Company forum is full of people speculating on the trading post market. Fan-generated content is full of threads sharing fan art, fanfiction and machinima. There are some really cool things shared over there.
A game’s community is not limited to one forum though. Some people prefer facebook, twitter or fansites for sharing and discussion. Others, like yourselves, prefer official forums. We understand that not everybody is participating on our forums and it behooves us to pay attention to feedback from all avenues.