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Forum Code of Conduct Q: What should I do if my question was not answered?

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Mr eX.3420
#1 - Sept. 13, 2012, 10:55 a.m.
Blizzard Post

I recently posted a thread with a question that could really only be answered by the developers (if you’re curious, please check my post history.) I got some responses from other users but no official response from a dev or a link to a dev answering the question somewhere else.

Bumping threads is explicitly not allowed in the code of conduct so I haven’t done that. Is there anything I’m allowed to do to draw more attention to my question? Should I submit a duplicate thread at a later date, or should I assume that my question was seen and will not be answered?

Thanks,

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CC Dalmarus
#2 - Sept. 13, 2012, 12:45 p.m.
Blizzard Post

Please refrain from re-posting threads. As you noted, bumping threads is also not allowed. If you have a question you feel you have to ensure was read by someone on the ArenaNet team, please send it to forums [at] arena[dot]net. This doesn’t guarantee you’ll receive an answer, but it will be read. Thanks!