Forum and in-game password not the same

#1 - March 26, 2013, 8:53 a.m.
Blizzard Post

The saved password that the game client uses to log me in is far shorter than the one I log onto the forums with. Now the game client accidentally erased my saved one and the client will not accept the one I use on the forum!

Help!

#2 - March 26, 2013, 12:58 p.m.
Blizzard Post

If you cannot reset yourself (try account.guildwars2.com) then please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.