forgot the password and dont have CD key

#1 - Dec. 13, 2013, 9:58 a.m.

So i forgot my password and i threw the CD Key away after i used it cues i didn’t know i needed it who would expect such a abnormal password retrieval method im still able to log in tanks to Crome password remember system that stays with the account you log in to Crome but that doesn’t change the fear that i will loose the account to my bad memory right now im trying to find the password with the password change tab and change the password but i really want a solution in case i fail to find it can anybody help me i know most of my past game play on the first Guild Wars and some of my game play of this one i even remember playing on the Beta with a Character that i remade and i can still log in to the game so i can find more info on my account there.

please help me if you can a little info is enough to help me.

Gaile Gray

#6 - Dec. 13, 2013, 7:03 p.m.

Draygo.9473:
^ you only need the serial code for the automated password reset process. Support can use other information to verify you for the password reset. Just send them an email, preferably from the email account that matches your guild wars 2 account.

This says it in a nutshell. There are very few cases in which having a serial code was the “deal breaker” for retrieving an account. (And those generally involved disputed ownership where two people claimed to own the account, a situation that doesn’t appear to apply to you, thank goodness!)

If you need help, we’ll use as many means as possible to help you. But I do like the advice to Save all serial codes just in case. It’s a good practice for any software, I feel.