Forgot password? Forgot activation key...

#1 - July 20, 2013, 11:48 a.m.
Blizzard Post

For the love of god, don’t ask for the activation key on a forgot your password feature!!!
I understand the need for security, but rare are thoses who keep their activation key noted somewhere when they buy a digital version of a game!
A secret question is much better because it add as much security while remaining something the owner can answer without having to keep a note.

Change your feature for the love of grenth!

#5 - July 22, 2013, 1:45 p.m.
Blizzard Post

Please do not worry about not having a serial code. It’s a great way for us to verify account ownership, but it by no means the only way. Simply contact Support by filing a ticket through the “Ask a Question” tab on that linked page and a team member will be able to assist you.