Hey,
My name is Gus and I am a Customer Support Specialist with ArenaNet working on Guild Wars 2. I wanted to reach out to you and talk to you about the status of your account. We have detected your account using a third party program to automate your trading post activity. To put it simply, we have caught your account using a “bot” on the trading post.
Before we take the drastic measure of blocking your account permanently, I wanted to take the time to request that you stop automating your game play.
If you reply, confirming that you understand that this behavior is against our user agreement, that it is damaging to the game economy, and that you will stop automating your account immediately, we will not block the account at this time. We don’t need anything other than your confirmation and agreement. I hope to hear from you over the weekend.
Regards,
Gus
Guild Wars 2 Support Team
http://support.guildwars2.com/
Just got the above email. So being someone who posts orders for multiple items and watches items on the TP in case I get outbid now flags me as a bot? Anet may need to adjust its trading bot detection if that’s the case. If Anet bothered to check the rest of the game logs, they would have seen me having conversations in guild chat and in map chat, switching characters to refine stuff, and mailing stuff to my alt accounts.
If you reply, confirming that you understand that this behavior is against our user agreement, that it is damaging to the game economy, and that you will stop automating your account immediately, we will not block the account at this time.
I do like this part. Sure I’ll agree that automated behavior is against the user agreement, tp bots are damaging to the game economy. and that I’ll stop automating tp activites BECAUSE I HAVE NEVER AUTOMATED TP ACTIVITY.
