First Time Logging in Issues

#1 - Aug. 16, 2014, 4:34 p.m.
Blizzard Post

So I just got done installing the game and tried to log into the game but it said that my password and username was incorrect. After doing this a few times, I changed the password and had another go at it, but to no avail. Finally, I just gave up and tried to recover the account and all it said is “contact support”.

Any clue on what’s up? And is there anyway I can solve this without having to wait a day or two for a response?

Edit: Also, are you suppose to use the numbers when signing in or not? Did both but didn’t help.

#4 - Aug. 18, 2014, 2:23 p.m.
Blizzard Post

No worries, Aeradom — it happens pretty often.

Welcome to the game!