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First time logging in, in like a long

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AceTheBoom.2534
#1 - March 27, 2013, 12:33 a.m.
Blizzard Post

I get my password, log in and everything. but when i open the launcher it says i have the wrong password, eve though im using the same password is used to log into the forums.
And i have all the things needed for the password recovery. Except i cannot remember what one of my characters name was. its been that long since ive played.
please, help?

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Gaile Gray
#3 - March 27, 2013, 11:56 a.m.
Blizzard Post

I suggest that if you are certain you are typing correct, you should contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.