Final Tower Marjory & Kasmeer Missing

#1 - Nov. 13, 2013, 3:56 p.m.
Blizzard Post

Three friends and I got into the instance together and Marjory and Kasmeer were both missing from the instance. We got three chambers into the final instance when we realized they simply weren’t going to show up.

Is anyone else having this issue? Is there a way to fix it?

#4 - Nov. 13, 2013, 5:03 p.m.
Blizzard Post

Hey Alice,

We’re currently aware of this issue and are looking into fixing it. Thank you for the report!

#9 - Nov. 18, 2013, 1:03 p.m.
Blizzard Post

Some clarification on this – Marjory and Kasmeer only show up in the story version (first time) of The Nightmare Incarnate. If you joined a group for your first time through the Nightmare Incarnate instance and someone who had already completed the instance opened it for your group, then your first time through would have been in the repeatable version.

The instance checks the instance owner’s progress; if they have completed it before, the whole group will do the repeatable version, not the story version. Once you have completed the instance for the first time, your progress will also update to repeatable and every consecutive time you enter the instance, even if you enter solo, you will be put into the repeatable version. This is just a limitation on how we can set up a ‘story’ and ‘repeat’ version of something that is not a dungeon.

If you want to experience the Story version after you have already run the instance, party with someone who has never done the instance before and have them open the instance for your group. Also, if it is your first time inside the Nightmare Incarnate instance and you want to experience the story, make sure your group’s instance is not opened by someone who has done it before.

Lastly, if you wish to review the cinematic inside the repeatable version, you can interact with the terminal inside the boss room after the instance has been completed; it will allow you to watch the cinematic as many times as you wish.

#11 - Nov. 18, 2013, 4:05 p.m.
Blizzard Post

Thank you for the report, Alice. I’ll see what I can do, they shouldn’t be showing up in the repeatable at all