Fell for an e-mail scam/ Hacked Account

Kaiko.5297

#1 - Jan. 16, 2014, 10:35 a.m.

I guys I just realized I fell for a scam from someone claiming to be from ANet.

They sent me this e-mail that looked legitimate enough.

Long story short, I fill in all of the questions

It asked for Account information, my ISP, and several other things

http://imgur.com/a/ndo4t#0

I don’t know if you guys need more screen shots but at the present moment I am scared beyond belief with regards to loosing my account. I have already tried to change my account password. But I fear as though they might get around it by submitting a claim ticket pretending to be me.

I have worked so kitten my account and I do not want to loose it. Is there additional things I can do at the moment to protect myself?

Gaile Gray

#5 - Jan. 16, 2014, 1:15 p.m.

I am sorry that you gave your personal information to someone who sent you a phishing e-mail. I believe that our customer support team can help you with this situation, so I’m glad you got in touch with them.

I’ll link to the main thread about phishing, for the benefit of others: https://forum-en.guildwars2.com/forum/support/account/A-Note-about-Phishing-Emails-1/first#post2074388