Blue Tracker
World of Warcraft Blue Posts
Diablo II: Resurrected Blue Posts
Diablo III Blue Posts
Hearthstone Blue Posts
Overwatch Blue Posts
Heroes of the Storm Blue Posts
Diablo IV Blue Posts
BlizzCon Blue Posts
Warcraft Rumble Blue Posts

feeling harssed.

Forum Avatar
Phi Is Sly.1857
#1 - Oct. 4, 2013, 12:36 p.m.
Blizzard Post

I have been trying to raise a dispute about a cash bought item, custormer support wont help, when i posted on the fourms asking for player help, a member of staff changed my name to “Phi Is Sly.1857” and delete my post saying not to call out a staff name in my post. Which i did not.

Does anyone know of a route i can take to contact a senior member of staff?
All i want is for a cash bought item to do the purpose it said in the description, this account bound item, cannot be found on my account no more.

Forum Avatar
CC Danicia
#20 - Oct. 4, 2013, 12:55 p.m.
Blizzard Post

Greetings.

Looks like you have two separate issues. First, the name change. Your previous name violates our Code of Conduct. It was reported, and a change was requested.

For your other issue, it’s best to contact Support directly. You should not post Customer Support decisions or actions towards your account. You can create a new support ticket here: https://en.support.guildwars2.com/