Error:3032:1002:3:4350:101

#1 - Oct. 11, 2012, 1:09 a.m.
Blizzard Post

Hello there, first time posting on these forums.

I’m having this error code since yesterday I think, I can’t play more than 10 minutes without getting a huge spike and then I got dc’ed.. It was nearly impossible for me to finish a dungeon -_-, but that’s irrelevant.

I’d like to know if someone else is having this error too, and if so, how can I fix it (if such a thing is possible), if not, could someone else tell me if it’s due the recent patch or something else?

Thanks for reading

PS: If this is the wrong way to post these kind of errors, feel free to close it, thanks

#6 - Oct. 22, 2012, 3:41 p.m.
Blizzard Post

Hi Ryuu – I’d like to collect a network diagnostic report from you. To provide this, please follow the steps below.

1. Navigate to your Guild Wars 2 folder.

2. Right-click on “GW2.exe” and select “Create Shortcut.”

3. Right-click on “GW2.exe – Shortcut” and select “Rename.”

4. Rename this file to “Guild Wars 2 Diagnostic.”

5. Right-click on “Guild Wars 2 Diagnostic” and select “Properties.”

6. Locate the “Target” line and add the following to the end " -diag"
Your target line should look like this: “C:\Gamse\Guild Wars 2\GW2.exe” -diag

7. Click “Ok” to save your changes.

8. Double click “Guild Wars 2 Diagnostic” to start the test.

Once completed, please click “View Results” and save the results to a text file on your desktop. Once saved, please attach that to the thread for review.

#19 - Oct. 24, 2012, 7:30 a.m.
Blizzard Post

I just wanted to take a moment of your time and let you know that we have pushed a new build of Guild Wars 2 live which should help to resolve this issue. At your earliest convenience, please try logging into Guild Wars 2 and let us know if you continue to experience this issue. If you do, please include a screen shot and the following log files:

First, please run Guild Wars 2 using the -log command below. This will generate a log file of what is happening when you attempt to run the game. To do this:

1. Locate your Guild Wars 2 shortcut

2. Right-click and select “Properties.”

3. In the “Target” line, add -log to the end.

Note: Please make sure-log is outside of the quotes:

Correctly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe” -log

Incorrectly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe -log”

Once completed, a file called “GW2.log” will be generated in your “Documents” folder under the “Guild Wars 2” folder. We would like for you to attach this file in addition to a screenshot of the error window to the thread.

Please note: This concerns error code 7:1000:7006:836:101 and error code 3032:1002:3:4350:101 in which players were disconnected every half hour specifically. This is a different connectivity issue than those who may be receiving the 7:11:3:189:101 error code.