Error when trying to buy gem

#1 - July 3, 2013, 6:52 p.m.
Blizzard Post

I have played guid wars 2 since the beginning but this is the first time i try to buy gems ( I want that Axe sooo bad ). Surprisingly, none of my credit card or paypal seems to work. It always get approval failure (with cc) or an error when transfer back to guild wars 2 main page (paypal). I checked my cc but it is working fine. Im trying to fill a support ticket but for some reason, it does not let me create a support account ( stuck in the submitting like forever ). Im living in Vietnam, does it effect the purchase ?

Plz give me an answer, i will update my ticket asap (if i can create a support account). Thanks

#5 - July 5, 2013, 4:30 p.m.
Blizzard Post

You can email [email protected], if you need to do that. A ticket will be created and you then can continue the discussion via that ticket.