error code=42:1000:9001:4105:101

#1 - Feb. 10, 2013, 10:59 a.m.

Hey Anet or anyone else familiar with this error. Been having it from time to time. What it causes is me not being able to join or invite anybody to my part group. It also affects my Guild, it shows that I am alone, it’s like I’ve been the only member when I am 100% sure I am not. This also affects the guild chat which I am unable to use.
As I’ve mentioned I had this problem from time to time, sometimes it comes back to normal sometimes it takes a little more have it back to normal.
I am sure it is not on my side. My network is up and running stable and I am having no problem with anything else that requires constant connection.
I also attatch a screenshot of the error, just to make it more clear.

If anyone knows anything about this issue, please, let me know.

Thanks.

Ashley Segovia

#14 - Feb. 12, 2013, 1:58 p.m.

Hi pizdek,

There’s a few different things that could be causing this error message but without any diagnostic information from you it will be a little more difficult to troubleshoot. We can still try a few things. To start, have you tried a DNS flush? If not then to do this, please try the steps below:

1. Press and hold the Windows key and press the R key. This should bring up the “Run” dialogue box.

2. In that box, type “cmd” without the quotes, and click the “OK” button. A DOS window should open.

3. Enter the following command below and press enter: ipconfig /flushdns

This should clear your DNS cache. You may need to perform this command a few times.

Ashley Segovia

#20 - Feb. 12, 2013, 2:52 p.m.

Hey guys, if you’re still having this issue and the DNS flush didn’t completely resolve it for you, you may want to considering performing a Winsock Reset. You can do that by trying these steps here:

Windows 7:

1. Click the “Start” button to bring up the Start Menu.
2. Type in CMD into the “Search programs and files” field but do not hit enter. Doing this will change your start menu to show the program “cmd.exe.”
3. Right-click on “cmd.exe” and select “Run as Administrator.”
4. Type “netsh winsock show catalog >C:\LSP.txt” without the quotes. This will save a file to the root of your C drive called LSP.txt. Please attach that file to this ticket. (We would like this report even if the issue is resolved)
5. Once complete, type “netsh winsock reset” without the quotes. When the command is completed successfully, a confirmation appears, followed by a new command prompt line.

Once completed, please try connecting again.

Windows XP:

1. Press and hold the Windows key and then hit the R key. This should bring up the Run dialog box.
2. Type “cmd” without the quotes, and click “OK”. This should open a command prompt window.
3. Type “netsh winsock show catalog >C:\LSP.txt” without the quotes. This will save a file to the root of your C drive called LSP.txt. Please attach that file to this ticket. (We would like this report even if the issue is resolved)
4. Once complete, type “netsh winsock reset” without the quotes. When the command is completed successfully, a confirmation appears, followed by a new command prompt line.
5. Close the command prompt and restart your PC.
6. Once back into Windows, try running the game again.