Error Code 7:11:3:191:101

#1 - Feb. 9, 2014, 3:43 p.m.

I’ve been having frequent d/cs, like many others, for months now. I’ve tried rebooting my router, re-installing GW2, diagnostic, port, and repair tests to no avail, so here is the diagnostic report. Maybe someone can help me figure out what’s going on.

Tracing Network Paths

—> pathping -w 500 -q 25 -4 206.127.158.1 <--

Tracing route to p4-23-c0-ncdc-pub.plaync.net [206.127.158.1]
over a maximum of 30 hops:
0 Thedas-PC [192.168.1.6]
1 192.168.1.1
2 * * *
Computing statistics for 6 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Thedas-PC [192.168.1.6]
0/ 25 = 0% |
1 1ms 0/ 25 = 0% 0/ 25 = 0% 192.168.1.1

Trace complete.
—> pathping -w 500 -q 25 -4 64.25.39.1 <--

Tracing route to 64.25.39.1 over a maximum of 30 hops

0 Thedas-PC [192.168.1.6]
1 192.168.1.1
2 * * *
Computing statistics for 6 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Thedas-PC [192.168.1.6]
0/ 25 = 0% |
1 1ms 0/ 25 = 0% 0/ 25 = 0% 192.168.1.1

Trace complete.
Section completed in 21.61 seconds]

Ashley Segovia

#5 - Feb. 10, 2014, 3:37 p.m.

Hi MrGladiusii,

Unfortunately I can’t see a full traceroute here which makes this difficult to troubleshoot. Have you tried bypassing your router and connecting directly to the modem via Ethernet cable so that you’re able to eliminate both a wireless connection and your router from being the cause of the issue?

Ultimately I’d recommend getting in contact with your ISP to see if there’s anything that they’re able to do for you as this is usually the cause of this particular error.