#17 - April 18, 2013, 2:50 p.m.
Hey all – it would appear there are still quite a few of you experiencing this issue. Even though the original poster’s issue has been resolved, I’m just going to throw a few troubleshooting steps out there for you all since this error message is often caused by a number of different things.
Here are some things you could try as far as troubleshooting goes:
1. Disable security software
2. Bypass your router and try connecting directly to your modem
3. Ensure ports 80, 443, 6112 and port 6600 are fully unrestricted and accessible, both inbound and outbound.
4. DNS Flush
5. Winsock Reset
6. Msconfig
7. /clientport 80 command
8. VPN
If anyone wants more info on how to actually perform some of these steps please let me know. For better one on one assistance I’d recommend creating a support ticket or creating an original thread for your particular issue.
Hope this helps!