Error Code 42:1000:7006:881

#1 - April 2, 2013, 3:27 a.m.
Blizzard Post

Hi there,
Last night i was having connection issues in rata sum near the SAB portal, this i can understand but after many disconnections i was unable to log back in and haven’t been able to since, i do not live on a campus or share a public network but the error code i get is 42:1000:7006:881

Thanks in advance

#3 - April 2, 2013, 1:43 p.m.
Blizzard Post

Hi bren ruane – I’d like to collect a Game Advisor report so I can look into why you might be experiencing this error. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”

#17 - April 18, 2013, 2:50 p.m.
Blizzard Post

Hey all – it would appear there are still quite a few of you experiencing this issue. Even though the original poster’s issue has been resolved, I’m just going to throw a few troubleshooting steps out there for you all since this error message is often caused by a number of different things.

Here are some things you could try as far as troubleshooting goes:

1. Disable security software

2. Bypass your router and try connecting directly to your modem

3. Ensure ports 80, 443, 6112 and port 6600 are fully unrestricted and accessible, both inbound and outbound.

4. DNS Flush

5. Winsock Reset

6. Msconfig

7. /clientport 80 command

8. VPN

If anyone wants more info on how to actually perform some of these steps please let me know. For better one on one assistance I’d recommend creating a support ticket or creating an original thread for your particular issue.

Hope this helps!