Error code= 1.11:1:387:101

#1 - April 6, 2013, 12:31 p.m.
Blizzard Post

I’m having problems getting logging inn with all my characters. Whenever I press play with any of them the client waits for a bit then restarts. Only error code I’ve managed to get is: 1.11:1:387:101

What does it mean? I seem to get the problem only with one specific internet connection. Any help?

Also, my friends who use that specific connection have no problems with it. I’ve checked my firewall and made sure the connection is registered as a Home connection so that I’ll face as few problems as possible.

#3 - Aug. 4, 2013, 3:59 p.m.
Blizzard Post

Hm, that’s definitely an odd error code. Would the two of you mind creating a support ticket so that we can get to the bottom of this? The thread below should detail how to do so:
https://forum-en.guildwars2.com/forum/support/tech/How-to-Submit-a-Technical-Support-Ticket-2/first#post3957