Error and now diferent server!?

#1 - Oct. 21, 2013, 7:33 a.m.

Hello,

Like the title is already saying, while questing an other server I got serveral errors and the guildwars felt out. (i needed the seller for the obsidian shards)

After restarting and relogging I was on a diferent server then i used to be.

I reported it serveral times but I never got any contact whit gm’s or other ppl who are related to this kind of stuff.

I would realy like to go back to my friends on the gandara server. Whitout paying 20 euro on the gems……
i cant realy play the event whit my friends like this (i can quest an other server but not play in the wvw of mad kings labyrinth like this)

help

Gaile Gray

#3 - Oct. 21, 2013, 1:58 p.m.

It’s true that getting an error could be someone else accessing your account and removing you from the game. (Only one connection is possible, and a new connection “overwrites” the previous one.) Also, the fact you were transferred to a different game world seems to point to potential security issues.

Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.