Error 58, unable to connect.

#1 - March 2, 2014, 4:43 a.m.
Blizzard Post

I’ve tried just about everything – forwarding all the required ports, turning off the firewall and all security programs, connecting directly through the modem – but I have still gotten this problem every time I’ve tried to log in since around the time the Escape From LA update began.

One person suggested replacing my Gw2.exe? But I wouldn’t know where to find the current version of that.

And if that isn’t the problem, which makes sense since it seemed like little more than a hunch… I can’t think what it could be.

#2 - March 3, 2014, 5:21 p.m.
Blizzard Post

Hi Mikori,

I’d like for you to submit a support ticket so we can work with you on this issue. Generally this issue is resolved through the troubleshooting steps that you’ve already tried, and so we may need to request some information from you in order to further investigate this error.