error 45:6:3:2114

#1 - Feb. 22, 2013, 1:07 p.m.
Blizzard Post

Dear GW2 GMs,

Can anybody please solve this problem for me ? 3 months ago i got this problem 45:6:3:2114 not allowing me to play the game anymore so got frustrated and went back to plating world of warcraft, now that i want to play GW2 again i find that my account is still frozen, so i need help with this issue. Kindly note that the ip addresses in Lebanon are not very well organised and i play the game with my brother in the same house and my cousin is my neighboor and i believe that ips are getting mixed up. Any solution please before getting frustrated again and moving back to wow ?

#3 - Feb. 22, 2013, 1:34 p.m.
Blizzard Post

Plesae contact Support directly by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post.