It keeps saying my account name or password is invalid, but i can login here without problems and i’ve tried to change the password 4 times now. i haven’t played the game for a while and it seems like it doesn’t work anymore.
What should i do?
The error code is consistent with a password issue of some sort. I encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.
Have these issues been resolved, or do you still need help? If you still require help, may I ask that you post details of your situation in this thread: https://forum-en.guildwars2.com/forum/support/account/Required-Password-Change-Issues-merged/first#post1619748. We’re trying to nail down issues, and player reports are very helpful in that effort.
We have a few issues with password resets, and you’ll see in this thread. We are going to address those as quickly as we can. In the meantime, you may wish to contact Support by filing a ticket through the “Ask a Question” tab on that linked page because they will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.
