Email Verification Failure?

#1 - Feb. 13, 2013, 7:55 p.m.
Blizzard Post

Hi there, I’ve been trying to play guild wars 2 while im away from home on my girlfriends Mac. I try to launch the game and it says I need to authorise my email for this location so I go into my emails and click the email and click the link to activate this. I select ‘accept’ and ‘remember this network’ however it always gives me a message saying ‘an error occurred with your request’? it’s been doing this for a few weeks now and I’m getting sick of it. Please, what do I do to solve this problem? I tried disabling the authentication however that doesn’t work too. Please sort this out immediately! Thank you.

#2 - Feb. 14, 2013, 1:31 a.m.
Blizzard Post

Hello Warlord!

Have you sent a ticket to Customer Support informing them of this issue? If you have not done it so, please, send one following this link so they can help you to sort this out.

Thanks!