Email that says my account will be shut down?

#3 - Oct. 14, 2014, 6:29 a.m.

Hi Jmdwow,

Please disregard that email it is an obvious phishing attempt. For future reference we will never email you to let you know that we have closed/suspended your account. You will get a pop up warning when you try to log in to the game.

Cheers

#6 - Oct. 14, 2014, 12:29 p.m.

I think everyone will find this thread about phishing e-mails very helpful in identifying genuine e-mails versus phishing attempts. Please give that thread a look if you find you’ve gotten an e-mail, and of course, for your security you should look at all e-mails with a careful eye.

As far as warnings: There are rare instances when a GM will reach out to a player. It’s very uncommon, but it can happen. In cases of an e-mail contact, we will never present you with a live link that would involve your logging in, nor would we ask you for any identifying information within the e-mail. As far as in-game warnings, you can find some info on that here. But please note that we do not send personal e-mails or give in-game warnings in 99.9999% of the cases of real or potential infractions. CS relies on the normal warnings given through the system itself in the vast majority of cases.