#17 - June 26, 2014, 11:26 a.m.
To follow up on this, the e-mail wasn’t intended to go out, and certainly not in multiples. I must say I smiled when I saw a comment from someone saying “Three emails about combat? I get the hint, ArenaNet.” 
We’re very sorry that an internal test resulted in an external mail that may have caused confusion or concern. That mail legitimately was generated by us, but it was a test and was not intended to land in any mailboxes.
If you got this email and were irritated, please PLEASE don’t mark ArenaNet or NCSOFT as “spam” because that will cause problems in the future if you need to reach us for a support issue. (We found that marking as spam is hard to undo, and it can block inbound ticket responses.) If you get this/these, just click delete (you’re allowed to roll your eyes a bit
) and move on.
We’re looking into the cause of the multiple distributions and again, apologize for the inconvenience!