Email/password reset issue

#1 - Aug. 17, 2014, 12:15 p.m.
Blizzard Post

Hello,
I was wondering if there’s some way to reset a password for the game that isn’t sending a link to an email.

I have a second account I used along with this one, but I haven’t played the game on either accounts for such a long time, or dealt with the email linked to the other account in such a long time that the email for the other account deactivated, and according to the email site (mail.com) I cannot gain access to the email again.

I was able to reset the password for this account because the email it is linked to is my main one. I was wondering if it was possible to be able to reset a password some other way? :/

#4 - Aug. 18, 2014, 4:37 p.m.
Blizzard Post

Please include your first ticket number in the new ticket that you submit from a different mail provider. This helps us review both tickets and speeds the process. Thanks.