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EMail not found after buying game

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Hezkore.9568
#1 - Oct. 2, 2012, 1:17 p.m.
Blizzard Post

My friend bought Guild Wars 2 about 3-4 hours ago and is unable to login.
She’s getting error 3002, saying “The email cannot be found” even though we registered that email using our recently acquired Serial Key.

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GaileGray
#7 - Oct. 2, 2012, 2:28 p.m.
Blizzard Post

If you find that the email is not in the usual places — in-box, spam filter, junk box, even your security (anti-virus) filter — I then encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.