Email Authentification broken - Fix when?

#1 - Sept. 15, 2013, 6:28 a.m.
Blizzard Post

It looks like the email authentication is broken and does not send out emails to your email address. At least a few German users have that problem.
https://forum-de.guildwars2.com/forum/support/account/E-Mail-Authentifikation

It broke down within the last two weeks, as I logged in fine, from another than my regular IP, two weeks ago.

When will this be fixed?
I don’t think that we should disable a security feature just to make it run from other IPs.
(and using the mobile app is no alternative for a broken feature that is supposed to work and protect the customer)

#3 - Sept. 16, 2013, 12:52 a.m.
Blizzard Post

We would really appreciate it if those of you who are having this issue would kindly submit a support ticket through the “Ask a Question” tab on that linked page. We want to know more about this and analyze if there’s a widespread issue. If not, we can help you individually. Danke!