#1 - Sept. 25, 2012, 8:38 a.m.
Discuss the new patch for 9/25 here.
Dungeon Patch Discussion 9/25
#186 - Sept. 25, 2012, 7:03 p.m.
Hey everyone. We are currently investigating the issue with dungeon rewards not being awarded properly, and will be implementing a fix as soon as it is available. Thanks to everyone who has taken the time to bring it to our attention, as well as those who have provided as much information as they can to help isolate the problem!
If you run into this issue in the meantime, please make note of the rewards you received in respect to others in your party and list that information here. Please be sure to include the name of the dungeon, as well as any insight into what other dungeons you have run with an approximate time that they were completed (i.e. 16 hours ago, 3 hours ago, etc.).
Again, thank you for reporting this issue!
#259 - Sept. 26, 2012, 9:36 a.m.
I just wanted to update everyone on where we stand with this. So far we have found a single bug with the system that is causing certain players to get stuck in a state of reduced rewards without actually exploiting. A fix for this has already been made and is being tested locally now. We are going to do more significant testing on this new version but we also believe it is more bulletproof to begin with. Please keep posting data as these cases are somewhat rare and are hard for us to find with internal testing but seem to be exposed quickly when thousands of people are playing the dungeons.
All rewards are susceptible to our code that is dealing with people who are speed clearing dungeons. This means that if you are speed clearing and then play some new chain for the first time it may not reward the full 60 tokens. If you find yourself getting less rewards consider whether or not your rate of dungeon completion is extremely high.
If you think you are running at a fairly reasonable pace post all of the chains you have run and the time of day they were completed and we will file it to try and figure out if it is a bug. Please post accurate times, otherwise we cannot determine if there are in fact bugs in the system. Please continue to use this thread as a place to post this data so that we have it all in one location.
Thanks,
Jon
#346 - Sept. 26, 2012, 4:36 p.m.
A bit of misinformation I am seeing in the threads is that if you complete a single dungeon in ten minutes, we’re going to punish you for it, as though we are punishing you for being “too good” at it. This is not true.
Our DR system combats repeated runs, and has a global presence as well effecting other dungeons. So if you run multiple 10 minute dungeons, back to back then you are going to get hit with the DR system no matter which paths you choose.
However the notion that your group will be punished for clearing any single dungeon in any amount of time is incorrect. Running through multiple speed clears back to back will result in the DR system influencing your rewards.
I have updated the Patch update page to reflect this information.
#554 - Sept. 28, 2012, 4:55 p.m.
We have identified an issue with the DR system that is causing the bug of rewards being incorrectly diminished. We’re actively working on the situation in anticipation for Monday’s scheduled patch.
#636 - Oct. 2, 2012, 9:35 a.m.
Great post Ryokoalways. Very informative.
Just as a note, the DR system is account based, not character based. Also, I am now going to lock this thread to transtion conversation about the patch to the new thread: https://forum-en.guildwars2.com/forum/game/dungeons/Dungeon-Patch-Discussion-10-1/first#post324068
Thank you all for your information, it is greatly appreciated.